Our goal is to ensure your complete satisfaction. If you are dissatisfied with the size you received then we offer a size swap. The customer pays for return shipping and once we get the product in the warehouse- then we will ship out your new size. We pay for shipping. If you want to return the product altogether then we offer store credit once we get the item back to our warehouse. Claims for missing items or items damaged in transit must be received within 7 business days of receipt of merchandise.
If you want to exchange for a different item, you will need to return the item for store credit and place a new order.
STEP 1: REQUEST RMA NUMBER
- Enter your order number and email address.
- Follow the instructions and select the items you want to return.
- Once your request is approved, you will get a confirmation email with shipping guidelines.
STEP 2: PACK THE ITEMS
- Place your item in the original packaging and/or sturdy box and secure.
- The return must be properly packaged to protect against damage in transit.
- The RMA # must be clearly written on the shipment.
STEP 3: SHIP THE ITEMS
- You are responsible for the shipping charges to return the item to us.