I placed an order on 4/13/2023 for Eid and never received shipping confirmation although payment was processed. I contacted the shop and was told my items would be delivered the next day and never received the promised items. I have once again contacted the shop and was given the option of refund or replacement, I chose replacement but as of today 5/2/2023 I still have not received any tracking information or the promised items. My first order with this company went smoothly and I was pleased, after this experience I am very disappointed with customer service.